Refund Policy

1. 7-Day Refund Guarantee

We offer a 7-day refund period for first-time subscription purchases. If you are not satisfied with Crevior, you may request a refund within seven (7) calendar days from the date of your initial purchase.

2. Eligibility Requirements

Refund requests may be approved when all of the following conditions are met:

• The request is submitted within 7 days of the original purchase.
• The purchase is your first subscription to Crevior.
• Your account has not consumed a significant portion of the included word quota.
• Your account has not generated excessive API usage.
• Your account is in good standing and complies with our Terms of Service.

3. Non-Refundable Situations

Refund requests may be denied under the following circumstances:

• Subscription renewals.
• Requests submitted after the 7-day refund window.
• Accounts with substantial usage of words, credits, or API requests.
• Accounts suspended due to violations of our Terms of Service.
• Fraudulent activity, abuse, or chargeback abuse.
• One-time credit purchases that have already been used.

4. Subscription Cancellation

You may cancel your subscription at any time from your Billing page.

Cancellation prevents future renewals but does not immediately terminate access to your subscription. You will continue to have access to all paid features until the end of the current billing period.

Subscription fees already paid are generally non-refundable except as expressly stated in this Refund Policy.

5. Refund Processing

Approved refunds will be issued to the original payment method used for the purchase.

Once approved, refunds are typically processed within 5–10 business days, although actual processing times may vary depending on your payment provider, bank, or card issuer.

6. Payment Provider

Payments are securely processed through our payment partner, Creem. Refunds, when approved, will be returned through the same payment channel used for the original transaction.

7. Chargebacks

If you experience a billing issue, please contact us before initiating a chargeback with your bank or card issuer.

Filing a fraudulent or abusive chargeback may result in account suspension and the loss of access to Crevior services.

8. How to Request a Refund

To request a refund, please email:

We aim to respond to all refund requests within 2 business days.

9. Final Decision

To protect the integrity of our platform and prevent abuse, Crevior reserves the right to review all refund requests on a case-by-case basis and make the final determination regarding refund eligibility.